To register for a new user account, follow the steps outlined below or follow our video tutorials:

Step-by-Step Guide to Registration

Step 1: Access the Registration Page

Navigate to our website homepage and click the Register button located in the top-right corner of the page. This will take you to the User Account Request page.

Step 2: Enter Your User Information

On the User Account Request page, you will be asked to complete the following sections:

Personal Information
Institution Information
Contact Information
Optional Information

Note: Fields marked with an asterisk (*) in the form are required. Please ensure all details are accurate before proceeding.

Note: Your next steps depend on whether your institution is registered with InCommon:

If your institution is part of InCommon: You will be directed to Contact Information Page A (below) and must enter the email address used for your institution’s single sign-on (SSO). Watch the InCommon video tutorial for details.

If your institution is not part of InCommon: You will be directed to Contact Information Page B (below) and must use the email associated with your Login.gov account. If you don’t have one, create a Login.gov account. Watch the Login.gov video tutorial for details.

Step 3: Submit the User Account Request

Before hitting submit, review all information carefully, especially your email address. Click Submit to complete your request. You will see a confirmation message on screen and receive an email verifying submission.

Step 4: Wait for Approval

After submission, you will receive a confirmation email from Jira with your support ticket number. You will be notified once your account is activated after approval by your Hub Administrator.

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