Knowledge Base

Your User Profile allows you to manage personal information, account security, and group memberships. Follow the steps outlined below to update your User Profile:

Step-by-Step Guide to Updating your User Profile

Step 1: Log In to CCOS
Log in with your account credentials, once successfully logged in you'll be redirected to the CCOS Homepage.

Step 2: Access Your Profile
From the Homepage, click View Account under your name in the top-right corner. This will take you to your User Profile.

Step 3: Explore Your Profile
Your User Profile contains several sections:

• Personal Information, Contact Information, Institution Information, and Optional Information: Review and update your basic account details. Account deactivation instructions are included.
• Memberships: View, join, leave, or rejoin groups. Sort memberships and verify affiliations. For detailed instructions, see the Group Membership Guidance Document.
• Security: Review connected sign-on services and permissions. To learn more about what each role allows, see the Understand User Account Permissions Topic.

Step 4: Edit Your Profile
From your User Profile page, click the Edit Profile button in the top-right corner. Most fields can be edited directly. The following fields cannot be changed by users and require CCOS Support assistance:

• Email
• Hub/Agency/Center
• Affiliated Institution
• Primary CTSA Role

Additional Support: If you need further assistance or have any questions, email CCOS Support.