To register for a new user account, follow the steps outlined below or follow our video tutorials:

Step-by-Step Guide to Registration

Step 1: Access the Registration Page

Navigate to our website homepage and click the Register button located in the top-right corner of the page. This will take you to the User Account Request page.

Step 2: Enter Your User Information

On the User Account Request page, you will be asked to complete the following sections:

Personal Information
Institution Information
Contact Information
Optional Information

Note: Fields marked with an asterisk (*) in the form are required. Please ensure all details are accurate before proceeding.

Note: Your next steps depend on whether your institution is registered with InCommon:

If your institution is part of InCommon: You will be directed to Contact Information Page A (below) and must enter the email address used for your institution’s single sign-on (SSO). Watch the InCommon video tutorial for details.

If your institution is not part of InCommon: You will be directed to Contact Information Page B (below) and must use the email associated with your Login.gov account. If you don’t have one, create a Login.gov account. Watch the Login.gov video tutorial for details.

Step 3: Submit the User Account Request

Before hitting submit, review all information carefully, especially your email address. Click Submit to complete your request. You will see a confirmation message on screen and receive an email verifying submission.

Step 4: Wait for Approval

After submission, you will receive a confirmation email from Jira with your support ticket number. You will be notified once your account is activated after approval by your Hub Administrator.

Knowledge Base

Hub Admin Role

In this section:

Understand User Account Permissions